What Does Really Matter in Technology Adoption and Use? A CCO Approach - Audencia Accéder directement au contenu
Article Dans Une Revue Management Communication Quarterly Année : 2015

What Does Really Matter in Technology Adoption and Use? A CCO Approach

Résumé

Building on Orlikowski's reflections on sociomateriality, this article argues that we have to stop separating the material and the social to be able to precisely account for what matters in technology adoption and use, and that one way to do this is to take people's matters of concern seriously. This means two things: taking into account all the matters of concern that come to express themselves in conversations (whether related to tools, rules, documents, principles, etc.) and not just the people who voice them, and showing how some of these concerns start mattering more than others by connecting with other matters of concern. To demonstrate the theoretical and empirical value of this approach, we analyze two interactional episodes taken from our longitudinal study of the introduction of a wiki at the French National Agency for Radioactive Waste Management.
Fichier principal
Vignette du fichier
Martine_al_2015.pdf (386.87 Ko) Télécharger le fichier
Origine : Fichiers éditeurs autorisés sur une archive ouverte
Loading...

Dates et versions

hal-01651203 , version 1 (29-11-2017)

Identifiants

Citer

Thomas Martine, François Cooren, Aurélien Bénel, Manuel Zacklad. What Does Really Matter in Technology Adoption and Use? A CCO Approach. Management Communication Quarterly, 2015, 30 (2), pp.1 - 24. ⟨10.1177/0893318915619012⟩. ⟨hal-01651203⟩
245 Consultations
374 Téléchargements

Altmetric

Partager

Gmail Facebook X LinkedIn More