What Does Really Matter in Technology Adoption and Use? A CCO Approach

Abstract : Building on Orlikowski's reflections on sociomateriality, this article argues that we have to stop separating the material and the social to be able to precisely account for what matters in technology adoption and use, and that one way to do this is to take people's matters of concern seriously. This means two things: taking into account all the matters of concern that come to express themselves in conversations (whether related to tools, rules, documents, principles, etc.) and not just the people who voice them, and showing how some of these concerns start mattering more than others by connecting with other matters of concern. To demonstrate the theoretical and empirical value of this approach, we analyze two interactional episodes taken from our longitudinal study of the introduction of a wiki at the French National Agency for Radioactive Waste Management.
Type de document :
Article dans une revue
Management Communication Quarterly, SAGE Publications, 2015, 30 (2), pp.1 - 24. 〈10.1177/0893318915619012〉
Liste complète des métadonnées

Littérature citée [33 références]  Voir  Masquer  Télécharger

http://hal-audencia.archives-ouvertes.fr/hal-01651203
Contributeur : Thomas Martine <>
Soumis le : mercredi 29 novembre 2017 - 15:52:59
Dernière modification le : jeudi 11 janvier 2018 - 06:14:34

Fichier

Martine_al_2015.pdf
Fichiers éditeurs autorisés sur une archive ouverte

Identifiants

Collections

Citation

Thomas Martine, François Cooren, Aurélien Bénel, Manuel Zacklad. What Does Really Matter in Technology Adoption and Use? A CCO Approach. Management Communication Quarterly, SAGE Publications, 2015, 30 (2), pp.1 - 24. 〈10.1177/0893318915619012〉. 〈hal-01651203〉

Partager

Métriques

Consultations de la notice

34

Téléchargements de fichiers

13