What’s Next after Psychological Contract Violation?

Sylvie Guerrero; Mickaël Naulleau

What’s Next after Psychological Contract Violation?

Sylvie Guerrero ¹ Mickaël Naulleau ²

1 UQAM - Université du Québec à Montréal

Abstract : This article adopts a clinical perspective based on the theoretical framework of grief in order to examine individuals’ reactions following psychological contract violation. By focusing on emotional intra-psychic phenomena, the study provides evidence of the enduring effects of psychological contract violation on individuals and the employment relationship. Sixty interviews conducted among eleven managers of a temporary employment agency experiencing major organizational changes show that psychological contract violation triggers a grief process within the individual when violation deprives that individual from achieving a highly-invested object at work. In these circumstances, individuals enter into a long grief process that deeply alters the employment relationship and modifies the amount and intensity of energy that they devote to their work.

Keywords : Psychological contract violation Grief process Clinical psychology Longitudinal studies

Type de document :

Article dans une revue

Relations Industrielles / Industrial Relations, Département des relations industrielles de l'Université Laval (Québec, Canada), 2016, 71 (4), pp.639-659

Domaine :

Sciences de l'Homme et Société / Gestion et management

Liste complète des métadonnées

http://hal-audencia.archives-ouvertes.fr/hal-01432532
Contributeur : Sylvia Cheminel <>
Soumis le : mercredi 11 janvier 2017 - 17:24:14
Dernière modification le : jeudi 12 janvier 2017 - 01:04:33

What’s Next after Psychological Contract Violation?

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